Warranty, Maintenance & Support
Following the installation of your Eclipse Opening Roof and accessories the Opening Roof Specialists team are dedicated to giving you a positive experience. We are available to answer your questions, assist with maintenance and service any warranty claims that may arise.Our free measure and quote is offered with no obligation to purchase. It includes an upfront design consultation, concept drawing, and project proposal.
Customer Support
Opening Roof Specialists is based in Minto (Campbelltown), in South West Sydney. We service all of Greater Sydney, Southern Highlands, and Illawarra.
If you have a problem with your Eclipse Opening Roof, we can help! Please provide a few details so our customer support team can follow up and assist.
Maintenance & Warranty Information
Confidence in a well-established market leader for support & maintenance
Ongoing Support
Once your opening roof is built by our expert Installation team, it doesn’t end there. We have a dedicated service technician in our team who can visit your home and resolve any issues that may arise with your opening roof.
With 30+ years experience in designing and installing opening roof systems across greater Sydney, we are one of the market leaders. You can rely on our experience, knowledge and commitment to meeting our customers needs to ensure that you will be enjoying your opening roof system for many years to come. We are proud that we can still service the first opening roofs we built some 30 years ago. Our after sales support is our point of difference and you you can be assured that you’ll only ever deal with our expert team to respond to any questions you may have.
Maintenance
Your opening roof system requires very little maintenance. A regular hose down and light scrub with a soft brush and soapy water is all that is needed to ensure the roof operates as it should. We also advise that you open and close your roof and spray the pivot pins with Lanox® to ensure the louvres continue to operate smoothly and seamlessly.
You can refer to our full Warranty and Care Guide for any further information.
Warranty
We believe in the quality of our product and service. This confidence is passed onto our customers by offering a comprehensive and generous warranty.
- 10-year warranty | Standard powder coat
- 12-year warranty | DecoWood woodgrain
- 15-year warranty | Premium powder coat
- 6-year warranty | Structure, louvres and pins
- 3-year warranty | Linear actuator motor