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Warranty, Maintenance & Support

Following the installation of your Eclipse Opening Roof and accessories the Opening Roof Specialists team are dedicated to giving you a positive experience. We are available to answer your questions, assist with maintenance and service any warranty claims that may arise.

Our free measure and quote is offered with no obligation to purchase. It includes an upfront design consultation, concept drawing, and project proposal.

(02) 8708 1500Request a Free Quote

Customer Support

Opening Roof Specialists is based in Minto (Campbelltown), in South West Sydney. We service all of Greater Sydney, Southern Highlands, and Illawarra.

If you have a problem with your Eclipse Opening Roof, we can help! Please provide a few details so our customer support team can follow up and assist.

Support Request
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Opening Roof Specialists is Sydney's preferred installer of the Eclipse Opening Roof.
DecoWood woodgrain aluminium coatings.
Teleco
Opening Roof Specialists is an authorised fabricator of Ziptrak exterior blinds.
Heatstrip outdoor heaters logo.
Master Builders Association member.

Maintenance & Warranty Information

Confidence in a well-established market leader for support & maintenance

Opening roof near coastal area

Ongoing Support

Once your opening roof is built by our expert Installation team, it doesn’t end there. We have a dedicated service technician in our team who can visit your home and resolve any issues that may arise with your opening roof.

With 30+ years experience in designing and installing opening roof systems across greater Sydney, we are one of the market leaders. You can rely on our experience, knowledge and commitment to meeting our customers needs to ensure that you will be enjoying your opening roof system for many years to come. We are proud that we can still service the first opening roofs we built some 30 years ago. Our after sales support is our point of difference and you you can be assured that you’ll only ever deal with our expert team to respond to any questions you may have.

High quality opening roof materials

Maintenance

Your opening roof system requires very little maintenance.  A regular hose down and light scrub with a soft brush and soapy water is all that is needed to ensure the roof operates as it should.  We also advise that you open and close your roof and spray the pivot pins with Lanox® to ensure the louvres continue to operate smoothly and seamlessly.

You can refer to our full Warranty and Care Guide for any further information.  

Opening roof with LED down lights

Warranty

We believe in the quality of our product and service.  This confidence is passed onto our customers by offering a comprehensive and generous warranty.

  • 10-year warranty | Standard powder coat
  • 12-year warranty | DecoWood woodgrain
  • 15-year warranty | Premium powder coat
  • 6-year warranty | Structure, louvres and pins
  • 3-year warranty | Linear actuator motor
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The Eclipse Opening Roof actually changed our lives!

We spend more time outside as a family

The Eclipse Opening Roof is extremely practical for our family. It really doesn’t matter the time of year, day or night. The outdoor entertaining area is the heart of our home, where family and friends come together.
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Outstanding workmanship and professionalism at every step of getting an Eclipse Opening Roof installed at my home. The frame and louvers, made of powder-coated aluminum, ensure durability and a sleek appearance for years to come. The louvers can be easily adjusted to suit the sun’s position, providing excellent flexibility. Nine months after installation, I remain extremely satisfied with my choice of Opening Roof Specialists. Highly recommend!

David Clark June 17, 2024
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We love our new custom louvre roof from Opening Roof Specialists. We live in an over 55's and by installing the roof over our patio its like having an extension to our villa. We also love the lighting that was installed as well so we can use this area day or night. Whole process was seamless, measured accurately and installed promptly. High recommend this company.

Juliette Knowles May 16, 2024
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We are enjoying our new backyard and very happy and satisfied a big thanks to the Opening Roof Specialist from the designer consultant up to the installers, we are highly recommend to everyone thank you.

Imelda McDonald May 15, 2024
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We love our opening roof system and it gives us another room to the house. The Trades guys were extremely professional and respectful. Their attention to detail was brilliant and they were a pleasure to have on site. Overall a great experience.

Julianne Brennan April 25, 2024
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Martina Ross March 13, 2024
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Opening Roof Specialists have been an absolute pleasure to deal with from start to finish. They were friendly and professional in every communication, and have an absolutely top quality product. We're extremely happy with our decision to use them and are looking forward to enjoying the summer under our new awning!

Darren Merwitz December 8, 2023
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Deborah Jesus December 7, 2023
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A great experience with these guys. Same day service with a smile. I’d definitely recommend.

Brooke Sommers July 27, 2023
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Our experience from start to finish was exceptional and we couldn't be happier with the end result. Communication and professionalism of all the staff was fantastic. The factory manager Grant was so helpful and accomodating, the installation team worked quickly and professionally....and cleanly! Fantastic team....fantastic company. Quality without compromise.

Sandra Kaplan July 4, 2023
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installation for our new opening roof has just been completed. we are so happy with the whole experience. Initial contact, the quote and installation all went through without a hiccup. there was absolutely no stress with this project. the install team (2 Georges) were punctual and always had a smile. the quality of the work is great and the finished product is fantastic. we would highly recommend Opening Roof Specialists.

Bob Tait June 2, 2023
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I have had the pleasure to engage in conversation with the staff from opening roof specialist in a manner that I believe is no less then perfect. The staff are amazing and easy to deal with. I highly recommend opening roof specialist for your future outdoor enhancements. Thank you very much for your help!

Blake Simons June 1, 2023
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Very good communication throughout the job and a great product.

Antony Burgess` March 7, 2023

We Have a New Location at Minto!

On Monday 28th October 2024 we moved the entire Opening Roof Specialists office, showroom and factory to a new location.

You can now find us at:

3/1 Reaghs Farm Road Minto NSW

Please call to book your showroom appointment or to request a free measure and quote.

Phone: (02) 8708 1500