Warranty, Maintenance & Support

Following the installation of your Eclipse Opening Roof and accessories the Opening Roof Specialists team are dedicated to giving you a positive experience. We are available to answer your questions, assist with maintenance and service any warranty claims that may arise.
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Opening Roof Specialists is Sydney's preferred installer of the Eclipse Opening Roof.
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Maintenance & Warranty Information

Confidence in a well-established market leader for support & maintenance

Opening roof near coastal area

Ongoing Support

Once your opening roof is built by our expert Installation team, it doesn’t end there. We have a dedicated service technician in our team who can visit your home and resolve any issues that may arise with your opening roof.

With 30+ years experience in designing and installing opening roof systems across greater Sydney, we are one of the market leaders. You can rely on our experience, knowledge and commitment to meeting our customers needs to ensure that you will be enjoying your opening roof system for many years to come. We are proud that we can still service the first opening roofs we built some 30 years ago. Our after sales support is our point of difference and you you can be assured that you’ll only ever deal with our expert team to respond to any questions you may have.

High quality opening roof materials

Maintenance

Your opening roof system requires very little maintenance.  A regular hose down and light scrub with a soft brush and soapy water is all that is needed to ensure the roof operates as it should.  We also advise that you open and close your roof and spray the pivot pins with Lanox® to ensure the louvres continue to operate smoothly and seamlessly.  You can refer to our full Warranty and Care Guide for any further information.  

Opening roof with LED down lights

Warranty

We believe in the quality of our product and service.  This confidence is passed onto our customers by offering a comprehensive and generous warranty.

  • 10-year warranty | Standard powder coat
  • 15-year warranty | Premium powder coat
  • 10-year warranty | Structure, louvres and pins
  • 5-year warranty | Linear actuator motor
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The Eclipse Opening Roof actually changed our lives!

We spend more time outside as a family

The Eclipse Opening Roof is extremely practical for our family. It really doesn’t matter the time of year, day or night. The outdoor entertaining area is the heart of our home, where family and friends come together.

Read what our customers had to say...

Ellen from Forestville, November 2019

I keep going onto the balcony purely to enjoy the new experience. Dale and Dara not only did an excellent job, they were very pleasant and trustworthy and it was all good fun as well as hard work.

Scott from West Pymble, September 2019

Many thanks to Greg, Sharon and the team at Opening Roof Specialists. Very professional and most helpful in getting our pergola up and working properly. Greatly appreciate your service & expertise.

Peter from Castlecrag, August 2019

We had Opening Roof Specialists install a roof to replace a shade sail we had. We cannot speak too highly of the way they went about the process, removing the sail and installing the roof. Mark was the main installer and he had a couple of on-site improvements that he made to make things fit in and work better. He could not have been more helpful.

Greg from Picnic Point, July 2019

We would sincerely like to thank you for the wonderful job you have done for us. We discovered you at the Home Show and have been impressed with the professionalism every one of your employees has shown. Thank you to Jason (our original contact) and to Carl and Dara (the installers) who were wonderful and so informative. We will highly recommend your services to anyone looking to put in an opening roof.

Rebecca from Bondi, July 2019

Being home with a newborn and having the installation made me a little nervous but the boys were nothing but respectful and courteous! We will definitely be recommending you and the team to our friends and family and want to especially thank Dean and Tim for everything.

Rebecca from Bondi, July 2019

Dean and Tim went above and beyond the call of customer service to deliver not only an exceptional product (we love our roof already!) but also the highest level of customer service. Dean was able to explain progress of the roof throughout the time he was here and the guys seemed to work together effortlessly to deliver on time and leave our premises in an impeccable condition.

Rebecca from Bondi, July 2019

Can I take this opportunity to commend the work that Dean and Tim have put into our installation over the last couple of days. Never before have we worked with such a diligent, hardworking, knowledgeable and considerate team of people.

Lana from Cronulla, April 2019

We are thrilled with our new opening roof. It was a pleasure having Carl working on the installation he has such a nice manner nothing was a problem.

Julie from Warriewood, March 2019

Please thank all involved for a fantastic product and quality build.  It will make a world of difference to our use of the NW facing back deck.  We are just sorry we didn't have it built years ago!  This is a quality company with a quality product. We are really enjoying the benefits of our opening roof. Highly recommended.

Vasko from Georges Hall, March 2019

Please pass on my many thanks to all involved that made my opening roof happen. So happy with the final product! Opening Roof Specialists is now on my recommendation list. I look forward to doing business with you in the near future again!!